Over time, automation has evolved significantly, giving rise to a new and emerging paradigm: hyperautomation. How much of a threat is it?
We’re all familiar with the term automation—a concept that has been around for decades, referring to the use of technology and machines to perform tasks traditionally done manually.
Hyperautomation goes beyond traditional automation by not only automating repetitive tasks but also complex decision-making processes, end-to-end processes, and business workflows.
This form of automation uses Artificial Intelligence (AI), Machine Learning (ML), and Robotic Process Automation (RPA) to make the automated processes more intelligent and dynamic.
Google trends show an increased interest for this concept:
Can we automate everything in a company?
There are many tasks and processes in a business’ pipeline that can be automated, depending on the specific needs and goals of the organization.
Many factors can influence the decision of automating a business’ activity, such as cost involved, the complexity of the activities, and the impact on employees.
Automating the office tasks will help the staff to be more efficient and effective in their repetitive tasks like:
- Manual data entry
- Invoice processing
- Customer service
- Financial reporting
- Sales processes
- Inventory management
- Email management
- Data analysis
- Appointment scheduling
Will hyperautomation replace human jobs?
The short answer is no. Hyperautomation is not about replacing humans, but rather about augmenting human capabilities and improving business processes. Hyperautomation can increase efficiency, reduce errors, and free up employees to work on more strategic and creative tasks.
While hyperautomation may lead to some job displacement, it’s important to recognize that it also generates new job opportunities that can compensate the loss. As businesses embrace automation technologies, they will need skilled professionals to design, implement, and manage these innovative systems.
It is important to note that not all tasks can be automated, and a balance between automation and human decision-making is necessary to achieve the best outcomes.
Conclusion
There are various functional areas where tasks and processes can be automated: office tasks, finance, marketing, customer service, human resources, and management.
Even if hyperautomation is just a buzzword, advanced automation becomes an important part of various industries. Overall, hyperautomation is expected to evolve and change our future world.
Story source: “What Is Hyperautomation?” via O’Reilly
